Our Policies

Everest International Management Consultancy & Training Agency Pvt. Ltd. (EIMCTA), our core values are embedded in the policies that guide our operations. We are dedicated to offering professional and reliable consultancy services, focusing on ISO certification, management training, and corporate solutions that meet international standards. Our policies ensure that we maintain the highest level of quality, transparency, and client satisfaction in everything we do. 

1. Commitment to Quality Policy

We are committed to delivering high-quality consultancy services to our clients. Whether it’s assisting organizations with ISO 9001, ISO 21001, or other certifications, our quality policy ensures that we follow a systematic approach to meet client expectations. We focus on continuous improvement, guaranteeing that every service provided reflects global best practices.

Key Focus Areas:

1. Strict adherence to ISO standards during the consultancy process.
2. Continuous upgrading of our expertise through ongoing training and development.
3. Implementation of a robust quality management system to track service performance.

2. Client Confidentiality and Data Protection Policy

At EIMCTA, we understand the importance of confidentiality and data security in consultancy and training. Our data protection policy ensures that all sensitive information shared by our clients is kept secure, and we strictly follow global data protection regulations to safeguard client data.

Key Focus Areas:

1. Strict privacy and non-disclosure agreements with all clients.
2. Secure data storage systems to prevent unauthorized access or data breaches.
3. Adherence to the General Data Protection Regulation (GDPR) and other relevant data protection laws.

3. Ethical Business Practices Policy

Our ethical business policy underlines our commitment to operating with integrity, honesty, and fairness in every aspect of our consultancy services. We hold ourselves accountable to the highest standards of ethical conduct, ensuring that our clients trust us to deliver solutions without bias or conflict of interest.

Key Focus Areas:

1. Fair pricing and transparent billing processes for all consultancy services.
2. Zero tolerance for corruption, bribery, or any unethical business practices.
3. Commitment to resolving any disputes in a transparent and fair manner.

4. Sustainability and Environmental Policy

We believe in playing our part in creating a sustainable future. Our environmental policy ensures that our operations minimize negative environmental impacts. We integrate sustainable practices into our consultancy services, encouraging clients to adopt ISO 14001—a certification focused on environmental management systems.

Key Focus Areas:

1. Reducing our carbon footprint by promoting virtual consultations where possible.
2. Encouraging clients to adopt sustainable practices in their operations.
3. Minimizing waste and conserving energy in our office operations.

5. Health and Safety Policy

Ensuring a safe and healthy work environment for both our employees and clients is a top priority. Our health and safety policy complies with national and international standards, ensuring that our workspaces, consultancy locations, and training sessions maintain high safety standards.

Key Focus Areas:

1. Regular health and safety audits of our working environments.
2. Compliance with local and international health and safety laws.
3. Emergency preparedness and response plans for all training and consultancy locations.

6. Diversity and Inclusion Policy

At EIMCTA, we believe in the power of diversity. Our diversity and inclusion policy fosters an inclusive environment where everyone, regardless of their background, can contribute to and benefit from our services. We promote equal opportunities across all areas of our operations.

Key Focus Areas:

1. Equal employment opportunities for all, regardless of race, gender, or disability.
2. Ensuring inclusivity in all our training and consultancy sessions.
3. Promoting a culture of respect and understanding within our organization.

7. Customer Satisfaction and Feedback Policy

We value our clients and prioritize their satisfaction. Our customer feedback policy ensures that we actively seek feedback from clients and use it to improve our services. We believe in a customer-centric approach that aligns with our mission to provide top-tier consultancy services.

Key Focus Areas:

1. Regular collection of feedback from clients after consultancy projects.
2. Prompt and professional resolution of any client concerns or complaints.
3. Implementing suggestions from feedback to improve future services.

At Everest International Management Consultancy & Training Agency Pvt. Ltd., our policies reflect our unwavering commitment to quality, integrity, and client success. We strive to set new standards for ISO certification consultancy and corporate training services in Nepal and beyond.

Visit our website to learn more about how our policies guide our services and benefit our clients: Everest Consult Train.or contact us at:

• Email: [email protected] / [email protected]
• Phone: +977 1 5903 211, 9860896494, 9761754799, 9703243399

Conclusion

At EIMCTA, we believe that every achievement reinforces our commitment to excellence in management consultancy and road safety. Join us as we continue to drive positive change and set new standards in road traffic safety management across the globe.